We value the enquiries received at the Library of Birmingham but on occasions it may not be possible to speak directly with a member of staff on the telephone. You can always email usor if possible visit during our core opening hours of 11 am - 7 pm Monday & Tuesday and 11 am - 5 pm Wednesday to Saturday. Thank you for your on-going patience and we apologise for any inconvenience caused.
It’s always good to hear when things are going well, however, it’s important that you also tell us when things go wrong. Use this link to give us your comments, compliments or complaints about Birmingham City Council services.
A hard copy of the form can be obtained from any Customer Service Desk or Community Library.